Privacy Policy

1. Introduction

Olive Tree Builds ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at olivetreebuilds.ca or engage with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, company name, and other contact details you provide through our contact forms or when booking a consultation.
• Project Information: Details about your franchise buildout project, including location, project type, budget range, and timeline.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs, collected through analytics tools.
• Communications: Records of correspondence between you and Olive Tree Builds.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you the Franchise Buildout Playbook and other requested resources
• Communicate project updates, proposals, and relevant information
• Send occasional marketing communications (you may opt out at any time)
• Improve our website and service offerings
• Comply with legal obligations

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact information provided through our forms is retained for up to three years unless you request deletion.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of our website.

7. Your Rights

Under applicable Canadian privacy legislation (PIPEDA and Ontario privacy laws), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website following any changes constitutes your acceptance of the revised policy.