Post-Construction Support
We Are Here After Handover

Post-Construction Support

Warranty management, deficiency resolution, and ongoing support to ensure your space performs exactly as built — long after your opening day.

Overview

Our Relationship Doesn't End at Handover

Most contractors hand over the keys and disappear. At Olive Tree Builds, handover is the beginning of a new phase of our relationship — not the end of it. We provide structured post-construction support to ensure your space continues to perform exactly as it was built.

Our post-construction support program covers warranty management, deficiency resolution, and ongoing maintenance coordination. We track all warranty periods for every system and component in your space, coordinate warranty claims with subcontractors and suppliers on your behalf, and respond to deficiency reports within 24 hours.

We also provide a complete documentation package at handover — including as-built drawings, equipment manuals, warranty certificates, and maintenance schedules — so you have everything you need to manage your space for years to come.

What's Included
  • Complete documentation package at handover (as-builts, manuals, warranties)
  • Warranty tracking for all systems and components
  • 24-hour response to deficiency reports
  • Subcontractor and supplier warranty claim coordination
  • Annual warranty inspection at 11 months
  • Maintenance schedule and recommendations
  • Emergency contact list for all building systems
  • Ongoing consultation for future renovations or expansions
How It Works

Our Process

Step 01

Documentation Package Delivery

At handover, we deliver a complete documentation package including as-built drawings, equipment manuals, warranty certificates, and maintenance schedules.

Step 02

Systems Orientation

We walk you and your team through every building system — HVAC, electrical, plumbing, fire alarm — so you know how to operate and maintain your space.

Step 03

30-Day Deficiency Review

We conduct a formal deficiency review 30 days after handover and resolve any items that have emerged during the initial operating period.

Step 04

Warranty Tracking & Management

We track all warranty periods and coordinate warranty claims with subcontractors and suppliers on your behalf — so you don't have to manage those relationships alone.

Step 05

11-Month Warranty Inspection

We conduct a formal warranty inspection at 11 months — before most warranties expire — to identify and resolve any latent deficiencies.

Step 06

Ongoing Support

We remain available for ongoing consultation, maintenance coordination, and future renovation planning for as long as you need us.

The Olive Tree Difference

Why Clients Choose Us

We Don't Disappear at Handover

Our post-construction support program is structured and proactive — not reactive. We track your warranties and reach out to you, not the other way around.

24-Hour Response

We respond to deficiency reports within 24 hours — because a deficiency in your space is a deficiency in your business.

Complete Documentation

Our documentation package gives you everything you need to manage your space for years to come — including as-builts, manuals, warranties, and maintenance schedules.

Warranty Claim Management

We coordinate warranty claims with subcontractors and suppliers on your behalf — so you don't have to navigate those relationships alone.

11-Month Inspection

Our 11-month warranty inspection catches latent deficiencies before most warranties expire — protecting your investment.

Long-Term Partnership

We build relationships with our clients that extend well beyond the construction project — supporting future renovations, expansions, and new locations.

Ready to Get Started?

Contact us to discuss your project and find out how we can help you hit your opening date.